Terms and Conditions

All secure bookings are deposit based only. 

Deposits are non refundable / non transferable. 

Deposits differ due to packages or work needed. 

Within 24 hours notice Mobile Auto Therapy will gladly alter the booking to another date or a cancellation fee is required.

As long as it meets all other terms and conditions. 

Please be aware, Mobile Auto Therapy is fully mobile for a convenient valeting and detailing service. 

The vehicle must be emptied by the customers of all belongings prior to the valet. If the vehicle is not emptied this will reduce the time of the car being valeted & detailed.

Mobile Auto Therapy can not control traffic or acts of others. If any of this applies to your booking Mobile Auto Therapy will rebook you within 14 days of the inconvenience. If not, full refund of deposit will be issued. 

If your vehicles interior is heavily soiled with mud, pet hair, mould, vomit blood or other, additional charges will apply. All charges will be agreed by both parties upon inspection, prior to work commencing. 

For insurance purposes, we are unable to operate in pay and display car parks, or heavily used roads. Any bookings that are made, that are affected or cannot be completed due to the above terms, may result in a full booking charge being payable.